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Orders accepted and the cancelled by the seller followed by refusal to pay

Hi , I placed an order with by paying through my debit card . The order was cancelled and after several follow ups they gave a credit note however since the order was cancelled by the seller and not me I insisted on bank transfer . They refuse to make a full bank refund and also the part refund has not come to my account and they are not sharing the transaction i.d to help me track it with the bank . This order was placed in November and nothing has been resolved yet. I doubt any bank transfer has been made at all. The order i.d is 1931609 and 1927102
  Complainant : Priyanka Dubey   Complaint Category : E-commerce frauds   Complaint Date : 2018-01-03 00:55:22

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